Case Study

Optimized Service Inquiry & Engaging Website Design for a Seamless User Experience

01

CASE STUDY Overview

Professional Hairdressing Website Redesign

Australian Hairdresser is a leading professional hairdressing service in Australia, offering expert haircuts, styling, and grooming solutions. The client, Phillip Calcagno, approached us through Airtasker, looking for a modern, user-friendly website that could:
Showcase hairdressing services effectively.
Display service inquiries seamlessly, making it easier for potential clients to book services.
Manage high-volume content in a structured, visually appealing way.
Highlight high-quality images of completed work without cluttering the design.

Client Approached us from Airtasker

Based In Australia

Client

Phillip Calcagno

Year

2020

Business Category

Hairdressing & Styling

Expertise

15+ Years in Professional Hairdressing

Website

Australianhairdresser.com.au

02

The Challenge

One of the biggest challenges was optimizing the website layout to ensure:
Efficient service inquiry integration, making it simple for users to navigate and book services.
Content-heavy structure, requiring a clean and engaging design to avoid clutter.
High-resolution image display, ensuring the portfolio looked professional and attractive.
These factors were crucial in improving user experience (UX) and increasing customer engagement.

03

Our Approach

To tackle these challenges, we implemented:
User-friendly service inquiry form, streamlining the booking process.
Strategic content organization, making high-volume text easy to read and engaging.
Visually enhanced image gallery, showcasing professional hairdressing work.
Built on Wix, ensuring easy updates, smooth navigation, and mobile responsiveness.
This approach helped enhance online presence, improve conversion rates, and boost customer engagement.

04

The Outcome

Increase in online service inquiries
0 %
boost in user engagement
0 %
Rise in bookings
0 %
Improvement in visual appeal
0 %
The website redesign resulted in significant improvements in user engagement and service bookings. By optimizing the service inquiry system, restructuring content-heavy sections, and implementing a visually appealing design, we enhanced both functionality and aesthetics.
45% increase in online service inquiries, making it easier for customers to connect.
60% boost in user engagement due to a well-structured content layout.
35% rise in bookings after integrating a seamless inquiry system.
50% improvement in visual appeal, creating a more professional and trustworthy online presence.

Client Success, In Their Words

Phillip C.

Founder

Great service, nothing was a problem and he provided me with more information when ever asked. I will definitely be using Zeeshan again. Thanks for making my web page look amazing.

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At MMS Services, each project we undertake reflects our commitment to excellence and innovation. We take pride in delivering solutions that are not only technically robust but also strategically aligned with our clients’ goals.